Newbury Franklin Pet Services
Provides premium dog daycare, boarding & grooming services.
Newbury Franklin Pet Services (“NFPS”) is led by an experienced Nashville-based team building the most trusted pet services platform in the United States.
We partner with pet resort owners seeking to reduce their administrative burden and focus on what matters most: caring for their clients’ pets. NFPS builds on the legacy these owners have created, leveraging technology to improve the customer and employee experience while providing safe, clean, and calm environments for pets to socialize, exercise, and rejuvenate.
Considering a Sale? We'd Like to Hear From You.Why NF Pet Services.
Built With Owners in Mind
We partner with pet resort owners seeking to reduce their administrative burden, allowing them to focus on caring for their clients’ pets.
Technology-Enabled Operations
We build on the legacy of pet resort owners by leveraging technology to improve the customer and employee experience.
Safe, Clean, Calm Environments
We provide safe, clean, and calm environments for pets to socialize, exercise, and rejuvenate.
Leadership
Meet Our CEO.
Joe Graves is CEO of Newbury Franklin Pet Services, building the most trusted brand in pet services.
How We Operate
The NF Way.
We have been business leaders ourselves, not just investors, and that’s what we bring to the table as partners. We use a proven approach, The NF Way, to drive growth. We are dogmatic about building a cohesive firm (not a portfolio of disparate assets) using a consistent operating system, built on four enduring pillars.
Talent
“The best team wins.”
Business is all about the people: a conviction, not a platitude.
Accountability Map. Clear lines of responsibility, CEO to front line.
Talent Reviews & Development. Twice-yearly reviews on values, will, and skills.
Topgrading. Rigorous, scorecard-driven hiring and reference checks.
Strategy
“Remove the guesswork.”
A proven operating system aligned around how we intend to win.
Business Operating System. Scaling Up / Rockefeller Habits, run with fidelity.
Strategy Principles. Jim Collins tools: BHAG, Hedgehog, Flywheel.
Executive Coach. CEO resource to implement the operating system and strategy principles.
Execution
“Routine sets you free.”
We are on a 20-year march, systematic in what we control.
Essential Meeting Rhythm. A cadence from daily huddles to annual resets keeps us aligned.
World-Class Boards. Experienced directors challenge us every quarter.
Results
“What gets measured gets done.”
A scoreboard everyone understands and performs against.
KPI Scorecard. Critical numbers, reviewed daily, with a single owner for each.
Robust Reporting. Strong finance functions; timely, accurate numbers.
Annual Audit. Sharpen the sword every year with a review of fidelity to each pillar.
Contact Us.
Pet Services is looking to acquire and scale businesses with growth potential. Let’s talk.
joe.graves@newburyfranklin.com
Phone
(978) 225-0663